epicflare, S.L. (hereinafter, “epicflare”) is committed to respecting the privacy of the users of the website https://www.epicflare.eu (hereinafter, the “Website”), and to the protection and security of the personal data they have provided therein. Accordingly, epicflare has designed a Privacy Policy and established the necessary means and procedures to execute it.

Users must read this Privacy Policy carefully and determine freely and voluntarily whether they wish to provide their personal data to epicflare .

By means of this Privacy Policy, epicflare informs the way in which it collects, processes and protects the personal data provided by the users of the Website.

This Privacy Policy has been written using clear and plain language, to ensure that it is easily understandable, and that therefore the user is able to provide a freely-given, unambiguous, informed and specific consent to the processing of his / her personal data on behalf of epicflare .

1. Identification of the Data Controller

  • Data Controller: epicflare, S.L.
  • Tax Identification number: B67983023
  • Registered office: Avinguda Diagonal, 640 – 6o A 08017 Barcelona Spain

2. Types of Data Processed

The following personal data will be collected from the users:

  • Data identifying a user.
  • Contact information.
  • Navigation data: internet tracking technologies (cookies) necessary to enable proper functioning of the Website.

3. Purposes of the Processing and Legal Basis for the Processing

The personal data specified in the section above will be processed by epicflare for the following purposes:

  1. Address information requests through “Contact Us” and “Partners” form: name, email, company.
  2. Deliver free reports through “Get your free report” form: email, country.
  3. Registration for epicflare Pro tool: name, email, password, country.
  4. Provide question-solving chat functionality: personal data potentially provided by the user during conversation.
  5. Send newsletters and other types of communications to the users regarding epicflare ’s products, services and updates.
    The legal basis for processing personal data in relation to the purposes 1-6 mentioned above is the consent given by the user.
  6. Elaboration of anonymous statistical reports.
    The legal basis for elaboration of anonymous statistical reports is epicflare ’s legitimate interest.

4. Storage Period

The data will be stored for the period of time necessary for the fulfillment of the aforementioned purposes, and even longer, for managing any deriving legal responsibilities.

Legal basis for the Processing

The legal basis for processing personal data in relation to the purposes 1-6 mentioned above is the consent given by the user. The legal basis for elaboration of anonymous statistical reports is epicflare ’s legitimate interest.

5. Rights of the Data Subjects

Users are legally entitled to exercise the following rights:

  • Right to obtain confirmation as to whether or not his/her personal data is being processed.
  • Right to access the personal data.
  • Right to rectify inaccurate personal data concerning him/her.
  • Right to obtain from epicflare the erasure of personal data concerning him or her.
  • Right to obtain from epicflare restriction of processing when any of the requirements foreseen in the applicable regulations apply.
  • Right to data portability in the cases foreseen in the applicable regulations.
  • Right to revoke his or her consent.

Said rights may be exercised by sending an email to [[email protected]]. The communication is to be accompanied with a copy of National Identification Document.

In the case of the newsletter and other types of communications sent to the users regarding epicflare’s products, services and updates, the email from which epicflare will send communications is the following: [[email protected]]. In order to unsubscribe, users can send an email to [[email protected]].

Additionally, users may lodge a complaint regarding their data protection with the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid if they consider that epicflare has violated their rights recognised by the applicable data protection regulations.

6. Obligatory Nature of Providing the Data

The data requested in the data collection or registration forms are, in general, necessary for the purposes for which the data is collected. Shall that not be the case, it will be otherwise indicated in the corresponding field of the form. In the event of failure to duly and correctly provide the necessary data, it will not be possible to respond to a query, address a request or complete the registration process.
Where the personal data provided in the registration form have been obtained from a third-party, the user shall inform said third-party of the terms contained in this Privacy Policy, obtaining its consent and further applicable requirements ensuring that the communication of personal data to epicflare is according to the applicable regulations.

7. Changes

epicflare reserves the right to review its Privacy Policy whenever it deems it necessary, in which case it shall inform the users of said changes. Taking this into account, it is recommended that the users check on a regular basis this Privacy Policy to read its updated version.

8. Acceptance and Consent

The user declares that he or she has been informed of the conditions relating to the protection of his or her personal data and agrees to abide by this Privacy Policy.

Additional Information: Safety Measures

In accordance with current legislation, epicflare has adopted the necessary technical and organisational means to maintain the level of safety required insofar as personal data is concerned. It also has the specific mechanisms in place to prevent, to the extent possible, unauthorised access, unlawful removal or modification, and data loss.

Last updated: February 2022